• Complimentary ground shipping within 1 to 7 business days.
• See FAQs for methods, delivery times & shipping charges.
• No dispatch without payment.

• 360° unboxing video is required for damage/wrong/missing items.
• Changed your mind / doesn’t like the product? We will exchange/refund it — but only if the item is in sealable condition.
• Video must be clear, continuous & issue reported within 24 hours.
• Without unboxing video, no exchange/refund possible.( itam must be sealable condition )

Start recording before opening the parcel. Show label clearly. Open the package fully on camera without pause or cut.

• Exchange shipping charge must be paid by customer.
• Ship item back once return address is shared on WhatsApp.
• For RTO cases, RTO + reshipping charge is mandatory. No refund.
• Provide proper address and phone number.
• Tracking ID will be shared on WhatsApp — track regularly.
• Report missing parcel within 7 days. No complaints accepted later.

• You may share your preferred courier.
• Tracking may show delay but delivery is usually on time.
• Color variation possible due to screen/lighting.
• Minor issues (stitch, thread, removable stains) are not damage.
• No bargaining — pay exact amount.
• Please read all policies carefully.
• Full procedure in Return FAQs.